Xiaomi has just launched the Mi Protect device insurance program in India which starts at Rs 275. This is applicable only for five devices right now, but we can expect the company to add more devices to the list as they're launched over the coming months.
This coverage lasts for 1 year from the date of activation and covers water damage, drops, extrusion or collision according to Xiaomi. Customers will have to place a call to either of these toll free numbers to raise their claims - 1800 407 333 333, 1800 123 3330 or 080 80333 333.
Once the call is placed, the support team will confirm if the damage is genuine and fits the criteria listed by the company. Only then will they entertain requests for a repair. Mi Protect also includes a one-time free servicing of the device within one year of the activation period.
As for the pricing, the Mi Protect coverage for the Redmi 2 and the Redmi 2 Prime will cost Rs 275 while coverage for devices like the Mi Pad, Mi 4i (16GB) and the Mi 4 (16GB) will be priced at Rs 499.
It seems like practically anybody with these devices are eligible for Mi Protect right now, so compatibility shouldn't be a concern. Here are some of the features listed by Xiaomi in its page:
· One call to block your SIM from anywhere in the world, 24x7 Assistance
· SIM misuse insurance cover upto Rs. 3000
· Mobile Handset Accidental and liquid damage insurance (As per the handset and Specific plan)
· Pick-up & Drop service for repair of handset
· Smartphone assistance
· Docusafe - online storage of documents up to 1GB
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